Refund Policy

Welcome To PassPMP®

Refund Policy

Thank you for buying our products. We ensure that our users have a rewarding experience while they discover, assess, and purchase our products.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a product on PassPMP®, you agree to our Privacy Policy, Terms of Use and refund policy

Our refund policy is as follows:

Cancellation & Refunds: Online Simulated Tests

Product Cancellation costs would be a maximum of 50% of product value after initial enrollment (if product is cancelled within 2 days of access provided by Also, no product cancellation request is accepted 2 days after the product access is provided by PassPMP®.

Product upgrade and Product change requests: Any changes to the product, including upgrading the product, should be requested within 3 days of making the initial payment. However, no money can be refunded after initial payment is made.

Cancellation & Refunds: Classroom Training

PassPMP®, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)

In case PassPMP® cancels an event, 100% refund will be paid to the delegate.

If a cancellation is done by a delegate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.

If a cancellation is done by a delegate within 7 days (or less) of the event, no refunds will be made.

Refund request can be initiated in the following way:

By sending an email titled “Initiate Refund” against specific item of an order quoting the “Order Reference Number” and details of product to

Note: All refunds will be processed within 14 working days after the refund request is approved by PassPMP®.